Service Desk
Basic
Free
- Hours per month: 40
- Minimum months: 3
- RPA platform management:
- System & BOT monitoring:
- Bot management:
- Bot enhancement:
- Dashboard:
- Upgrade:
- New Bot Creation:
- Cross platform migration:
- Advisory:
- Bring your own platform:
- Bring your own ecosystem:
- Resource availability: 8x5
- Validate:
- Build:
- BOT implementation:
- Project Management:
- Design:
- Architecture Assessment:
- Quality Assurance:
- Monthly Reporting:
- Weekly Reporting:
- Daily Reporting:
- System Monitoring:
- BOT performance:
- BOT testing:
- Process improvement:
- Automated monitoring:
Standard
Free
- Hours per month: 80
- Minimum months: 3
- RPA platform management:
- System & BOT monitoring:
- Bot management:
- Bot enhancement: 1
- Dashboard:
- Upgrade:
- New Bot Creation:
- Cross platform migration:
- Advisory:
- Bring your own platform:
- Bring your own ecosystem:
- Resource availability: 8x5
- Validate:
- Build:
- BOT implementation:
- Project Management:
- Design:
- Architecture Assessment:
- Quality Assurance:
- Monthly Reporting:
- Weekly Reporting:
- Daily Reporting:
- System Monitoring:
- BOT performance:
- BOT testing:
- Process improvement:
- Automated monitoring:
Professional
Free
- Hours per month: 100
- Minimum months: 6
- RPA platform management:
- System & BOT monitoring:
- Bot management:
- Bot enhancement: 3
- Dashboard:
- Upgrade:
- New Bot Creation:
- Cross platform migration:
- Advisory:
- Bring your own platform:
- Bring your own ecosystem:
- Resource availability: 16x5
- Validate:
- Build:
- BOT implementation:
- Project Management:
- Design:
- Architecture Assessment:
- Quality Assurance:
- Monthly Reporting:
- Weekly Reporting:
- Daily Reporting:
- System Monitoring:
- BOT performance:
- BOT testing:
- Process improvement:
- Automated monitoring:
Enterprise
Free
- Hours per month: 140
- Minimum months: 12
- RPA platform management:
- System & BOT monitoring:
- Bot management:
- Bot enhancement: 5
- Dashboard:
- Upgrade:
- New Bot Creation:
- Cross platform migration:
- Advisory:
- Bring your own platform:
- Bring your own ecosystem:
- Resource availability: 24x7
- Validate:
- Build:
- BOT implementation:
- Project Management:
- Design:
- Architecture Assessment:
- Quality Assurance:
- Monthly Reporting:
- Weekly Reporting:
- Daily Reporting:
- System Monitoring:
- BOT performance:
- BOT testing:
- Process improvement:
- Automated monitoring:
Duration
- Hours per month:Committed hours per month
- Minimum months:Minimum months contract
- Hours per month:40
- Minimum months:3
- Hours per month:80
- Minimum months:3
- Hours per month:100
- Minimum months:6
- Hours per month:140
- Minimum months:12
Services
- RPA platform management:Managing and keeping the system healthy, up & running with x% uptime
- System & BOT monitoring:Monitor the Systems are up and running and raise tickets with infrastructure if the systems are down
- Bot management:Running Bot, Tracking the Status and re-run errors
- Bot enhancement:Enhancements to existing BOTS
- Dashboard:System operations dashboard
- Upgrade:Upgrading from one version to another
- New Bot Creation:BOT creation on any RPA platform
- Cross platform migration:Cross platform migration from one platform to another
- Advisory:Review and Feasibility of new processes
- Bring your own platform:
- Bring your own ecosystem:Bring any RPA associated platform, Enate, etc.
- Resource availability:Customer can opt for any number of hours and availability
- RPA platform management:
- System & BOT monitoring:
- Bot management:
- Bot enhancement:
- Dashboard:
- Upgrade:
- New Bot Creation:
- Cross platform migration:
- Advisory:
- Bring your own platform:
- Bring your own ecosystem:
- Resource availability:8x5
- RPA platform management:
- System & BOT monitoring:
- Bot management:
- Bot enhancement:1
- Dashboard:
- Upgrade:
- New Bot Creation:
- Cross platform migration:
- Advisory:
- Bring your own platform:
- Bring your own ecosystem:
- Resource availability:8x5
- RPA platform management:
- System & BOT monitoring:
- Bot management:
- Bot enhancement:3
- Dashboard:
- Upgrade:
- New Bot Creation:
- Cross platform migration:
- Advisory:
- Bring your own platform:
- Bring your own ecosystem:
- Resource availability:16x5
- RPA platform management:
- System & BOT monitoring:
- Bot management:
- Bot enhancement:5
- Dashboard:
- Upgrade:
- New Bot Creation:
- Cross platform migration:
- Advisory:
- Bring your own platform:
- Bring your own ecosystem:
- Resource availability:24x7
Design, Architecture & Implementation
- Validate:Validing each running BOT w.r.t. the requirements & expected output
- Build:Pre--release version of the BOT for non-production environments
- BOT implementation:Production only
- Project Management:RPA delivered as a project with project management with a complete project plan and timely execution
- Design:Complete RPA BOT Architecture design
- Architecture Assessment:Get your RPA architecture assessed by certified experts
- Quality Assurance:
- Validate:
- Build:
- BOT implementation:
- Project Management:
- Design:
- Architecture Assessment:
- Quality Assurance:
- Validate:
- Build:
- BOT implementation:
- Project Management:
- Design:
- Architecture Assessment:
- Quality Assurance:
- Validate:
- Build:
- BOT implementation:
- Project Management:
- Design:
- Architecture Assessment:
- Quality Assurance:
- Validate:
- Build:
- BOT implementation:
- Project Management:
- Design:
- Architecture Assessment:
- Quality Assurance:
Reporting
- Dashboard:System operations dashboard
- Monthly Reporting:
- Weekly Reporting:
- Daily Reporting:
- Dashboard:
- Monthly Reporting:
- Weekly Reporting:
- Daily Reporting:
- Dashboard:
- Monthly Reporting:
- Weekly Reporting:
- Daily Reporting:
- Dashboard:
- Monthly Reporting:
- Weekly Reporting:
- Daily Reporting:
- Dashboard:
- Monthly Reporting:
- Weekly Reporting:
- Daily Reporting:
Performance & Monitoring
- System Monitoring:
- BOT performance:
- BOT testing:
- Process improvement:Regular inputs for process & output improvement
- Automated monitoring:Introducing integrations with customer\'s internal systems for automated monitoring, reporting, checks, etc.
- System Monitoring:
- BOT performance:
- BOT testing:
- Process improvement:
- Automated monitoring:
- System Monitoring:
- BOT performance:
- BOT testing:
- Process improvement:
- Automated monitoring:
- System Monitoring:
- BOT performance:
- BOT testing:
- Process improvement:
- Automated monitoring:
- System Monitoring:
- BOT performance:
- BOT testing:
- Process improvement:
- Automated monitoring:
Basic
Free
Standard
Free
Professional
Free
Enterprise
Free